841 Prudential Dr, Ste. 1200, Jacksonville, FL 32207
(888) 428 - WGAD

Appointment Cancellation

View our Booking Policy

Please hit the blue button below to confirm your cancellation. If your appointment is within 24 hours or less, it will be cancelled in accordance with our Booking Policy.

TIP: If you already have an account with us, you can log in here to access our Advanced Booking Management Tool on the My Appointments page. This tool allows you to directly join a Zoom meeting (without entering a password), schedule, reschedule, and cancel appointments.

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Our Booking Policy

Booking, Cancellation, & Rescheduling Policy:

Our Booking Policy is in place to ensure that we can efficiently and effectively manage our schedule and provide the best possible service to all of our clients. In the event that a scheduled session is cancelled as a result of a late show (more than 15 minutes after the scheduled start time), a no-show, or a failure to to provide 24 hours’ notice, a rescheduling fee of $15.00 may be required of the Client at the time a rescheduled appointment is requested to cover the costs associated with managing your booking. (The 15-minute grace period may be subtracted from the maximum duration of the scheduled appointment.) Two consecutive cancellations may result in a ban from future bookings for the Client, and where a scheduled session is paid, cancellations (due to a late-show, no-show, or a failure to reschedule within 24 hours) are non-refundable.

Consent to Monitoring and Recording of Communications:

When you contact us by phone, video conference, or any other electronic communication method, including but not limited to Zoom or any similar service, your communication may be monitored or recorded for quality assurance, training, and legal compliance purposes. By contacting us, you consent to this monitoring and recording, and acknowledge that you have been informed of this policy. This policy applies to all phone and video communications with our company, regardless of the method of contact.
You can use this form to upload important information, documents, and samples to support your current project. If you have a current website plan with us, it is best to upload your supporting files using the File Upload module inside your VIP Client Portal dashboard.
Click or drag files to this area to upload. You can upload up to 10 files.

Social Media Setup & Optimization Services

Investment Amount: $175.00
  • (Optional) Discovery Call
    Up to 15 minutes to discuss your setup & optimization services with an account manager
  • Social Media Channel Setup & Optimization
    Setup of up to 2 business profiles, e.g. Facebook and Instagram
  • Account/Page creation (if applicable)
    (Additional fee applies for Google My Business listing creation & verification services)
Optimization of Facebook Business Page Includes:
  • 1 cover photo (w/ 1 revision)
  • Setup of frequently asked questions, message greetings, and automated responses
  • Setup of up to 10 services and booking tool (if applicable)
  • Basic cleanup service* for existing pages
    (*Equivalent to 1 hour of labor included; an additional “cleanup fee” may apply)
  • Professional content editing, proofreading, and keyword-rich copywriting, as needed (About section)
Optimization of Instagram Business Profile Includes:
  • Professional, keyword-rich copywriting (Bio section)
  • 1 custom graphic (w/ 1 revision)
  • Setup of automated responses/FAQs
  • Up to 5 Instagram highlight cover designs (w/ 1 revision each)
    (*Equivalent to 1 hour of labor included; an additional “cleanup fee” may apply)

Website Plan Built-In Features

  • Free, 90-minute intake consultation to get to know your business and set goals for your website design + 30 - minute Zoom site walkthrough upon completion
  • Exclusive, private access to our invitation-only VIP Client Portal for tracking your site’s progress, uploading files, accessing important documents, retrieving invoices, and submitting support tickets/revision requests
  • Free SSL certificate for your security (HTTPS encryption)
  • Domain Registration or Transfer – e.g., yourdomain.com
  • Web Hosting & Storage – i.e., your website’s spacious, comfy, and clean “home”
  • Responsive design to look great on every device - always mobile friendly
  • Basic SEO Setup (built with best practices to optimize Google search rankings)
  • Advanced features such as video headers, image sliders, social media integration, and galleries
  • Self-managed blog functionality for simple updates and company news
  • Digital Forms (2, 4, or 6, based on your selected plan)
  • 1 round of revisions (up to 2 hours of unbilled labor) to complete your site’s design, PLUS…
  • Dozens more free content revisions* (15, 30, or 45, depending on your selected plan) to use throughout each year, prior to renewal
  • Flexible payment plan option
  • WordPress security plugin to protect your site’s confidential data, stop brute force attacks, prevent spam emails, and fend off hackers and bots

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